Our Policies
Before you book, an appointment with us, all new color, weave, and braid clients MUST HAVE a consultation, before booking your appointment. If you have never had color before, you must have a 24 hour patch test, it is required by law, just to make sure you are not allergic to color, this includes rinses or semi-permanent color as well. Color can be a big change, we want to make sure we are in agreement about the look you are trying to achieve prior to your service. The times listed for each service is subject to change, depending on how long or thick your hair is, or if you want an add on services like, a deep conditioner, trim, hairline color, or have hair pieces added. We respect your time, and try to get all clients in and out in a timely fashion. If you book online, and want two services, book them back to back, or call us if you are not sure, how to book them. If we have never done your weave before, a consultation is necessary to find out the look you are trying to achieve, then we can advise you on what type of hair to buy, and how much hair you should buy. If you choose to buy premium 9A 100% Virgin Human hair from us, your weave service will be discounted to $75, separate from the cost of the hair. Your Virgin hair, that you have purchased from us may be colored one shade free of charge, highlights are extra. Our Custom hair should be ordered 5 business days in advance of your service date. If you have never had braids done with us, you need a consultation with our braider, so she can tell you approximately how much hair you will need to buy for that style. All weave and braid services DO NOT include hair in our price menu. When you book any service,that requires a significant amount of time to be blocked out of a stylist's book, we require a NON-REFUNDABLE deposit, to hold your appointment. If you have to cancel for any reason, we will hold your deposit and subtract it from your total service cost, when you reschedule, and have your service done. Please call us if you have any questions about our policies at 215-271-2108. Consultations are always free! Thank you for choosing Back to Reality Hair Designs for all your hair care needs.